Licenses & Regulatory Information
Overview
StorePay, Inc. holds Money Transmitter Licenses (or their equivalent) in the states listed in the table below. This page identifies the active licenses held by StorePay, Inc. and the applicable state regulatory authorities.
In states where StorePay, Inc. does not hold a direct license, payment processing and payout services that constitute money transmission are provided by a licensed third-party service provider acting as the regulated money transmitter.
Banking Partner Disclosure
ScanPay's wallet and payout services in Licensed States are provided in connection with JPMorgan Chase Bank, N.A., Member FDIC. Customer and merchant funds are held in a pooled For-Benefit-Of (FBO) custodial account maintained at JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A. is not a party to your agreement with ScanPay and does not have a direct account relationship with you. All rights and obligations with respect to your funds are governed by ScanPay's Terms of Platform.
Active Licenses
The following licenses are currently active. This table is updated as licensing status changes.
State Regulatory Complaint Contacts
If you have a complaint regarding ScanPay's money transmission services, please contact ScanPay first at support@goscanpay.com. If your complaint is not resolved to your satisfaction, you may contact the applicable state regulator below.
Alabama
Alabama Securities Commission
Enforcement Division
P.O. Box 304700
Montgomery, AL 36130-4700
1-800-222-1253
asc@asc.alabama.gov
Arizona
Arizona Department of Insurance and Financial Institutions
To file a complaint, contact:
Arizona Department of Financial Institutions
100 N 15th Ave Suite 261
Phoenix, AZ 85007
Tel: 602-771-2800
Arkansas
Arkansas Securities Department
To file a complaint, contact:
Arkansas Securities Department
#1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Tel: (501) 324-9260
ASDInfo@arkansas.gov.
Florida
Florida Office of Financial Regulation
For complaints, directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0381
Toll-Free Number: 1-800-848-3792
Illinois
Illinois Department of Financial and Professional Regulation
For complaints directly to the Illinois Division of Financial Institutions, please send correspondence to:
Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
Consumer Complaints (https://idfpr.illinois.gov/admin/complaints)
555 W. Monroe, Suite 500
Chicago, IL 60661
Toll-Free Number: 1-888-473-4858
Louisiana
Louisiana Office of Financial Institutions
To file a complaint, contact:
Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095
Tel: (225) 925-4660 complaints@ofi.la.gov
Maryland
Maryland Commissioner of Financial Regulation
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from
Maryland residents regarding StorePay, Inc., Maryland License No. 2575307, at:
500 North Calvert Street, Suite 402
Baltimore, MD 21202
Tel: 1-888-784-0136
Mississippi
Mississippi Department of Banking & Consumer Finance
To file a complaint, contact:
Mississippi Department of Banking & Consumer Finance
P.O. Box 12129
Jackson, MS 39236-2129
Tel: 601-321-6901
Missouri
Missouri Division of Finance
To file a complaint, contact:
Missouri Division of Finance
PO Box 716
Jefferson City, MO 65102-0716
Tel: 573-751-3242
finance@dof.mo.gov
Rhode Island
State of Rhode Island Department of Business Regulation
To file a complaint, contact:
State of Rhode Island Department of Business Regulation
Division of Banking
1511 Pontiac Avenue, Bldg 68-2
Cranston, RI 02920
Tel: (401) 462-9500
Contact ScanPay
For questions about this page or ScanPay's regulatory status, contact us at support@goscanpay.com.
This page is updated as ScanPay's licensing status changes and is incorporated by reference into ScanPay's Terms of Platform. All license information is sourced from NMLS and individual state regulator records.
