Solutions
4
min read

Field Service Management Software for Small Teams – ScanPay Field Serve

Field Service Management Software for Small Teams – ScanPay Field Serve
Published on
June 23, 2025

Managing Your Field Service Business Shouldn’t Feel Like a Puzzle

If you're using one app for scheduling, another for invoicing, spreadsheets for payroll, and sticky notes for job costs—you’re not alone. Most home service businesses are stuck juggling tools that were never built to work together.

That ends today.

Meet Field Serve by ScanPay—a complete field service management (FSM) suite built for small teams. Designed to simplify dispatch, accounting, team payouts, and job-level profitability, all in one app.

Real Talk: Field Teams Are Tired of Patchwork Tools

We spoke with hundreds of home service teams and heard the same thing again and again:

“I just want one place to manage my techs, jobs, and pay. No more juggling spreadsheets and apps.”

With Field Serve, that’s exactly what you get. You don’t need to pay extra for a third-party payroll tool or sync your dispatch software with your accounting stack. Everything happens in ScanPay.

Here’s What You Can Do with Field Serve

Assign Jobs on a Map (Plus-Only)

Drag-and-drop jobs onto your techs with interactive, color-coded maps. Toggle between “View by Team Member” and “View by Status.” Click a pin to see job details, notes, overdue alerts, and even invoice payment status—all without leaving the screen.

Create Unlimited Jobs

Add jobs, link estimates and invoices, and assign techs with notes and attachments. Whether you’re running 10 jobs a week or 1000, Field Serve scales with you.

Track Job Costs & Profitability

Snap photos of receipts, log manual expenses, override item costs, and assign categories like labor, travel, or overhead. Every job shows its own real-time profit margin—with a clear breakdown of revenue, expenses, and net profit—no spreadsheets, exports, or guesswork needed.

Handle Referrals Like a Pro

Track referring companies, apply default or custom commission rates, and see what you owe—automatically. Whether it’s a motor club or marketing partner, you can filter jobs by external partner and pay them out from the same dashboard, complete with audit trails and CSV exports.

Run Team Payouts with Confidence (Plus-Only)

At the end of your pay period, run team payouts that auto-calculate commissions, tip splits, manual adjustments, and reimbursable expenses. Need to delay a job’s payout due to pending documents or disputes? Simply mark it as “Decide later” and roll it into the next open pay run—no manual tracking required.

Let Techs See Their Pay (Plus-Only)

Technicians can log into the ScanPay app and view their “My Pay” tab for completed jobs, commissions, tips, and adjustments—no second payroll system, no extra permissions, and no more “when am I getting paid?” messages.

Field Serve = Dispatch + Accounting + Profit Tools

Field Serve isn’t just another scheduling app. It’s full-blown financial clarity for your business, showing you:

  • How much you made on every job

  • Where your expenses went

  • What you owe your team

  • Which jobs came from referrals

  • What’s overdue, paid, or disputed

And yes, you can filter, group, and sort by everything—status, technician, job type, even profitability.

Understanding ScanPay’s Two Plans. 

Field Serve (Free):

  • Create unlimited jobs

  • Track costs, markups, and commissions

  • See job-level profit insights

  • Link jobs with estimates and invoices

Field Serve Plus ($99.99/mo with 60-day free trial):

  • All Free features +

  • Map-based dispatching

  • Auto-assign by service areas

  • End-of-period pay runs

  • Referral tracking & payouts

  • Technician earnings dashboard

  • Financial reports & filters

And remember—no setup fees, no contracts, no credit card required for the trial.

Built With Feedback from Real Dispatchers

You asked. We delivered.

Field Serve ships with:

  • Saved Views: Jump back into “Unscheduled Jobs,” “Overdue Work,” or your custom tags.

  • Flexible Job Tags: Create workflows that fit your team’s brain, not the other way around.

  • Smart Alerts: Get notified when jobs go overdue without refreshing the page.

  • Bulk Actions: Select 20 jobs and reassign them in one click.

It’s fast. It’s modern. It’s built for dispatchers who want to stay in control.

Why Field Teams Switch to ScanPay

  • All-in-One Simplicity: Stop hopping across apps. Manage your whole operation in one tab.

  • Team-Friendly Pricing: Add as many techs as you want—no per-seat billing.

  • Real-Time Profit Tracking: Know what each job earns you, not just what it costs.

  • Flexible Payouts: Handle commissions, splits, and adjustments—all in the same place.

  • Built-In Referral Accounting: Track what you owe to motor clubs, marketing partners, or external companies.

 Getting Started is Easy

Already using ScanPay for invoices or estimates? Great—Field Serve is already in your account.

  1. Open ScanPay on mobile or web

  2. Tap Jobs or Map

  3. Click “Enable Field Serve”

You’ll start with full access to everything (60-day Plus trial included). Try the map. Review a pay run. Track a referral. Once you feel the difference, you’ll never want to go back.

 Pro Tip: Don’t Wait to Track Profit

Most field businesses wait until tax season to review their numbers. With Field Serve, you can track job-level profitability in real time.

Know which techs are most profitable. Spot where margins dip. Take action early.

It’s not just about dispatch—it’s about running a better business.

Avinash Raj
Product Marketing Manager
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